SALESFORCE

    Healthcare-focused Salesforce excellence
    at scale

    salesforce-citiustech-partner

    VALUE WE CREATE

    Unlocking Salesforce potential for healthcare

    We help healthcare and life sciences organizations unlock the full potential of Salesforce. With deep domain expertise, we understand how regulations, data models, and workflows shape real-world adoption. Our teams support advisory, implementation, modernization, and managed services through a healthcare lens.

    Our predefined solutions and proven accelerators reduce risk and speed delivery. Combined with strong platform expertise, we help clients achieve faster time to value and Salesforce environments that scale with confidence.

    AppExchange reviews in our clients’ words

    “Wilco Source (a CitiusTech company) is a strong partner. They invest in deep discovery, ensure clarity at every step, and stay ahead of potential roadblocks.”
     

    “The team understands evolving needs in our Salesforce Health Cloud and Patient Connect programs and responds with efficiency and precision.”
     

    “Wilco Source (a CitiusTech company) is outcome-driven. They operate like an extension of our team and understand the unique dynamics required to achieve our goals.”

    CONNECT WITH US

    Org Insights deliver an automated, metadata only scan that gives you a clear view of your org health. It highlights risk, technical debt, performance gaps, and what to fix first. It also assesses AI and Agentforce readiness.

    HIPAA and SOC2 compliant, Org Insights are offered as a complimentary report for all healthcare and life sciences organizations.

    PARTNERSHIP AT A GLANCE

    Advancing healthcare transformation with Salesforce

    ~

    Salesforce certifications

    +

    Years of Salesforce

    Star satisfaction rating

    COMPETENCIES

    Driving transformation with comprehensive Salesforce capabilities

    competency-salesforce-capabilities-driving-transformation

    OFFERINGS

    Transforming healthcare and life sciences with Salesforce excellence

    Healthcare and life sciences organizations need Salesforce solutions built for compliance, scale, and measurable outcomes. CitiusTech delivers industry-focused Salesforce implementations, optimizations, and accelerators that reduce risk and accelerate value for every stage of the transformation journey.

    Life_Sciences

    Life Sciences

    • Patient Services Strategy & Advisory
    • Program Design & Management
    • Platform Selection & Enablement
    • End-to-End Hub Implementation
    • Change Management & Field Reediness
    • Managed Services & Continuous Optimization
    Health_Plans

    Payers

    • Advisory / Consulting
    • Change Management
    • Center of Excellence
    • User Support & Training
    • Team Augmentation
    MedTech

    Medical Devices

    • Business Consulting
    • Project Implementation
    • Managed Services
    • Enterprise Integration
    • Org Consolidation and Migrations

    SUCCESS STORIES

    Solving some of the greatest challenges in healthcare and life sciences

    white-bg

    Success Story

    Launched 50+ Copay initiatives with Salesforce migration and modernized HCP portals
    arrow-right 1 (1) arrow-right
    white-bg

    Success Story

    Launched multi-program enrollment in 8 weeks and streamlined operations
    arrow-right 1 (1) arrow-right
    white-bg

    Success Story

    Saved $3M achieved faster time to value with Salesforce Hub
    arrow-right 1 (1) arrow-right

    SOLUTIONS

    Salesforce healthcare and life sciences solutions

    Patient Services

    arrow

    Clinical Trials

    arrow

    Payer Solutions

    arrow

    Medical Devices Solutions

    arrow
    • Patient education & onboarding
    • Financial assistance
    • Prior authorization
    • Pharmacy services
    • Medication delivery
    • Adherence monitoring
    • Patient services performance analytics
    • Risk Evaluation & Mitigation Strategies (REMS)
    • Clinical trial marketing & outreach
    • Patient recruitment & screening
    • Patient scheduling & study enrollment
    • Trial participant engagement
    • Study cross-matching
    • Unified Member & Provider experience hub
    • Provider data management
    • Provider performance management
    • Care orchestration
    • Utilization management
    • Sales process, lead / opportunity management
    • Sales forecasting
    • Revenue optimization
    • Product pricing & quoting
    • Asset management & field service solutions
    • Field inventory, device & stock management
    • Sales insights & performance analytics

    Insights

    Practical thought leadership on healthcare and technology

    Wilco Source and Hubbl Technologies partner to deliver automated Salesforce org & process intelligence for HLS industry

    Wilco Source and Hubbl Technologies partner to deliver automated Salesforce org & process intelligence for HLS industry

    Your Salesforce Org looks fine. Until it isn’t.

    Your Salesforce Org looks fine. Until it isn’t.

    Reaching more patients: How AI and data drive better representation in clinical trials

    Reaching more patients: How AI and data drive better representation in clinical trials