Our Sustainability Goals
We strongly believe that sustainable innovation is key to building a healthier future. We aim to make a meaningful contribution to the society by focusing on three key pillars.
Protecting the
environment
Reducing carbon footprints, conserving energy and minimizing paper consumption.
Promoting health &
wellbeing
Empowering employees and communities to enhance their quality of life.
Building transparency in governance
Promoting ethical culture and ensuring regulatory / statutory compliance.
Protecting the
environment
Reducing carbon footprints, conserving energy and minimizing paper consumption.
Promoting health &
wellbeing
Empowering employees and communities to enhance their quality of life.
Building transparency in governance
Promoting ethical culture and ensuring regulatory / statutory compliance.
2022 Corporate Sustainability Report
Want to know about how we are Unlocking Value at CitiusTech? Here's a detailed report on how we are making a positive impact across healthcare and life sciences ecosystem through a digital-first approach and continued focus on building deep healthcare domain expertise. As we accelerate our growth we continue to focus on various aspects of sustainability.
Our Response to COVID-19
At CitiusTech, we are supporting many of our customers in their fight against the COVID pandemic. We have set up a COVID-19 taskforce that brings together the best technology skills and healthcare domain expertise from across CitiusTech to meet the immediate needs of our customers. We have developed COVID-specific command centers, executive dashboards, value sets, patient cohorts, predictive analytics models and notification systems that can be customized quickly and deployed in days. We have also developed analytics tools to track cases, inform clinical and operational decisions and meet CMS needs for COVID-specific metrics. We are part of the Healthcare COVID-19 Coalition and Kaggle’s CORD-19 to share insights and learnings with the larger healthcare community.
We have been strongly focused on overall wellness of employees as well as helping affected communities. We have organized multiple vaccination drives and ensured that over 2,700 of our employees and their families have been vaccinated. 90+ employees and their family members have availed of COVID related insurance benefits during this period.
We have also made significant monetary contributions to various NGO and hospitals in India to meet their COVID to meet the COVID requirements.
Data Privacy & Security
Ensuring privacy and security of client data is a critical part of our business operations. We capture and manage organization wide sensitive data through various processes so that the confidentiality, integrity, availability, reliability and security of data is preserved.
CitiusTech is certified for:
ISO 27001:2013 Information Security Management System certification
ISO 27701:2019 PIMS Privacy Information Management System
Privacy Shield EU-US / Swiss-US Privacy Shield Framework
HITrust CSF Validated Certification (covers best practices from global security standards - ISO 27001, SOC-2, NIST CSF, FTC, COBIT, CMS, PCI-DSS)
NIST Cybersecurity Framework Identification, detection, and response to cyber-attacks
SOC-1 Type 2 Internal controls over financial reporting & operational controls for outsourced processes
SOC-2 Type 2: Trust Services Principles & criteria for Security, confidentiality, processing integrity, availability & privacy
ISO 27001:2013 Information Security Management System certification
ISO 27701:2019 PIMS Privacy Information Management System
Privacy Shield EU-US / Swiss-US Privacy Shield Framework
HITrust CSF Validated Certification (covers best practices from global security standards - ISO 27001, SOC-2, NIST CSF, FTC, COBIT, CMS, PCI-DSS)
NIST Cybersecurity Framework Identification, detection, and response to cyber-attacks
SOC-1 Type 2 Internal controls over financial reporting & operational controls for outsourced processes
SOC-2 Type 2: Trust Services Principles & criteria for Security, confidentiality, processing integrity, availability & privacy
Focusing on a sustainable future
At CitiusTech we consciously work towards maximizing our ESG efforts in order to achieve long-term economic, social and environmental value. We are committed to drive societal change and promote environmental sustainability.
We are very sensitive towards the global issue of climate change. CitiusTech is ISO 14001 certified and has implemented various programs to ensure that we have a positive impact on the environment.
We emphasize resource conservation, recycling, and waste reduction at source, which has helped to minimize the impact of our activities on the environment.
- Energy efficient infrastructure and equipment (e.g., printers)
- LEED certified locations
- E-waste recycling only through authorized Pollution Control Board authorized vendors
We run various employee driven CSR initiatives to ensure that employees are aware of the need to protect the environment and conserve resources
- Tree Plantation Drives - Over 1,700 trees planted during the period 2018 to 2020
- Awareness posters and awareness mailers sent periodically to employees
- Collaborating with NGOs that work towards environmental betterment
We have an active, employee-driven Corporate Social Responsibility team that focuses on core issues like education, employment and healthcare. Some of our key CSR initiatives include:
- Focus on eradicating hunger, poverty and infant malnutrition, to a CitiusTech adopted village / community in Mumbai – impacting 500+ children
- Financial support & partnership with Tata Memorial Hospital for fighting Cancer
- Kilkari & Mobile Academy – Collaboration with ARMMAN to support mobile application to aid pregnant women, new mothers and their families across 13 states of India
- Project Parivartan in association with Children of God Foundation, aims to set up a basic welfare center for women and children within a specific underprivileged locality in India
- Association with Sujaya Foundation to provide employment to underprivileged and differently abled youth
- Flood relief camps in Maharashtra, Odisha and Kerala
- Donation of Ambulances for COVID-19 and cancer Patients
- Various employee-driven initiatives such as malnutrition camps, health checkup camps, blood donation drives, cloth donation, NGO Bazaar, etc.
CitiusTech is associated with various NGOs and organizations like Tata Memorial Hospital, Jeevan Jyot Cancer Trust, Children of God, ARMMAN, Sujaya Foundation, Bigger Than Life, YouCanFreeUs India Trust, Lions Club and Green Yatra. CitiusTech also works closely with IIT Bombay to promote learning and entrepreneurship in healthcare technology.
Integrity, transparency, ethics and our ‘no negative surprises’ policy form the bedrock of our values. CitiusTech has a well-defined organization structure to monitor and track various statutes and regulations:
- Board Audit & Risk Committee
- Board Corporate Social Responsibility (CSR) Committee
- Enterprise Risk Management (ERM) Steering Committee
- CitiusTech Ethics & Code of Conduct Committee (CECC)
- Sexual Harassment Complaint Committee (SHCC)
- Grievance Redressal Core Committee (GRCC)
- Security, Data Privacy & Business Continuity Steering Committee
CitiusTech focuses on ensuring the highest standards of professionalism, integrity, accountability, fairness, transparency, social responsiveness and best in class business practices to meet stakeholders’ expectations. We have implemented robust IT infrastructure to manage key business applications and ensure optimal governance.
- Enterprise Management System tools, pre-defined formats and templates for data collection
- Dashboards and templates used to report status at predefined frequencies
- Best-in-class tools for ongoing assessment of sustainability efforts, maturity and improvements
- ESG Task Force to focus on ESG capacity creation, data collection & reporting
