In this episode of the Shaping Healthcare Podcast, host Laurel Rockall welcomes Gaurav Shrimal, AVP of Quality & Validation at CitiusTech, and Kanika Pandey, VP of Global Sales at Loadmill, to explore how Gen AI is reshaping quality assurance in healthcare.
Join them to gain insights into:
- Dual impact of Gen AI on QA: transforming QA processes and testing Gen AI-based applications
- Urgency for QA teams to evolve as development cycles accelerate
- Challenges in enterprise adoption due to compliance and infrastructure barriers
- Gen AI as both a disruptor and an opportunity in QA
- Automation of traditional QA tasks like test case creation and script generation
- Real-world use cases, including predictive analytics and test stability improvements
- Upskilling manual testers to participate in automation workflows
- Importance of hands-on experimentation with Gen AI tools
- Advice for QA leaders to embrace Gen AI and lead by example

AVP, Quality & Validation, CitiusTech
Gaurav Shrimal is Assistant Vice President at CitiusTech, leading the Quality and Performance Engineering Practice. With over 2 decades of experience, he drives GTM strategies, QA innovation, and partner-led offerings to fuel revenue growth. Certified in TMMi, Gaurav empowers organizations with scalable QA frameworks and transformative engineering solutions tailored for healthcare and digital platforms.

VP, Global Sales, Loadmill
Kanika Pandey is Vice President of Global Sales at Loadmill, where she leads global efforts to scale adoption of generative AI-powered test automation. She specializes in helping enterprises integrate AI-driven solutions seamlessly into their workflows, leveraging her expertise in SaaS sales and strategic execution. Kanika is passionate about aligning cutting-edge technology with business outcomes to drive measurable impact and transformation across enterprise software landscapes.
Read more about Quality & Validation