On-Demand Webinar

Next-Gen Interoperability for Payers: Driving Value with Gen AI

in association with HL7

Join our multi-disciplinary expert panel to discuss what the next generation of interoperability and healthcare data exchange means for Payers on their path to improve member’s health outcomes.

For Payers, interoperability has historically been framed as a regulatory checkbox. However, with the convergence of FHIR-based APIs, cloud data platforms, and generative AI, a new era of value-driven interoperability is emerging.

The panel brings together industry experts, technology innovators and solution experts to discuss a comprehensive approach for ‘value-driven interoperability’ by leveraging AI and Gen AI solutions.

The discussion covers how Payers can use Gen AI to drive Payer-Provider data exchange, clinical data enrichment, integrate value-based care models, and create a member-centric digital front door - while balancing regulatory, privacy, and operational challenges.

Key takeaways

Real world challenges that holdback seamless healthcare data exchange
Transformative role of AI, Gen AI and Agentic AI solutions in accelerating interoperability, reducing cost overheads
Improve healthcare outcomes powered by true interoperability

Speaker Panel

Vaishali Dubey

Director, Provider Interoperability Program, Strategy & Operations - Florida Blue

Vaishali Dubey is a transformational healthcare leader with over 15 years of experience driving enterprise-wide initiatives from strategy through execution. She has a proven track record of delivering measurable outcomes through strategic planning, analysis, and innovative solution design. Skilled at translating complex business needs into actionable, customer-centric strategies, Vaishali integrates technical, digital, and operational imperatives to achieve impact. She is passionate about fostering a culture of innovation and excellence, enhancing efficiency, productivity, and quality. With deep expertise in AI, technology management, and customer engagement, she is committed to advancing exceptional experiences across the healthcare ecosystem.

Mattew Cunningham

EVP Products – Availity

Matt Cunningham, EVP of Product at Availity, spent nine years in the Army in light and mechanized infantry units, including the 2nd Ranger Battalion. He brought his Army operations experience to the healthcare industry and has been focused on solving the problem of prior authorizations and utilization management for the past 15+ years. He helped scale a services company from $20M to the largest healthcare benefit services company. Matt has served as Head of Call Center Operations, Director of Product Operations, Chief Information Officer, and lead integration efforts for mergers and acquisitions. Matt currently leads the Intelligent Utilization Management Solution vertical for Availity and is responsible for authorization interoperability and multi-payer portal along with Availity's AuthAI solution.

Shobhit Saran

VP Customer Success, Payer Market at CitiusTech

Shobhit Saran brings over 20 years of experience in U.S. Healthcare, with a background that spans corporate giants like United Health Group and Infosys. As the Vice President and Consulting Lead, Payer Market at CitiusTech, Shobhit leads efforts in:

Driving key solution offerings for Payer market in healthcare interoperability, data on cloud and Gen AI solutions
Leading transformational programs for Payer and Payer services clients in digital transformation, interoperability and data & AI