CitiusTech has been recognized as a Leader and a Star Performer in Everest Group’s Healthcare Payer Digital Services PEAK Matrix® Assessment 2023. Everest Group analysed 32 healthcare ITS providers on capabilities in healthcare payer digital services and their market impact and found CitiusTech to be among the best.

CitiusTech’s strong performance in securing year over year growth saw it identified as a Star Performer in the report.

According to Everest Group, domain expertise, technical expertise and price points are key areas of strength for CitiusTech. As a Leader and front-runners to support large payer accounts in their digital transformation journeys, the report notes our wide portfolio of offerings across the value chain, with strong capabilities in claims management and grievances redressal including contact centers.

"With the healthcare industry undergoing significant changes, payers are adopting digital technologies such as AI, cloud, and analytics to enhance their business outcomes," stated Priya Sahni, Practice Director at Everest Group.

The report also mentions the significant investments towards augmenting our digital capabilities, especially in the areas of big data and cloud and spotlights our proprietary cloud platform, Perform+ Datascale for increasing interoperability and streamlining data exchanges.

Read the full press release here.