CitiusTech Recognized as a Leader in Everest Group’s Healthcare Payer Digital Services PEAK Matrix^® Assessment 2026

Sep 1, 2026, 8 A.M. Eastern Daylight Time

Princeton, New Jersey – CitiusTech , a leading digital and enterprise AI company for healthcare and life sciences organizations, announced that it has been positioned as a Leader in the Everest Group’s Healthcare Payer Digital Services PEAK Matrix^® Assessment for 2026, published on 23 June 2026.

The assessment evaluated 31 leading service providers supporting healthcare Payers worldwide and recognized CitiusTech among a select group of industry leaders based on market impact, vision, capabilities, innovation, and value delivered to clients.

According to Everest Group, healthcare Payers are increasingly investing in AI-led modernization, interoperability, utilization management, and digital member engagement initiatives to address rising cost pressures, regulatory complexity, and evolving consumer expectations. In this environment, Everest Group recognized CitiusTech for its deep healthcare Payer expertise, strong capabilities spanning member engagement, Provider management, claims, and care management, AI-powered innovation, strategic ecosystem partnerships, and ability to translate innovation into measurable business and member outcomes for health plans.

“Our recognition as a Leader by Everest Group is a testament to leadership in healthcare digital and AI services. Payer AI transformation delivers value only when grounded in healthcare context. That is why healthcare knowledge, intelligence and actionability become very critical for scaling AI business solutions across Payer workflows including, claims, prior auth, payment integrity, quality & stars. CitiusTech continues to build and invest in specialty partnerships and hyperscalers to utilize purpose-built healthcare capability to serve our health plan customers. Our focus remains on outcomes health plans can measure - faster decisions, lower administrative cost, and better member and Provider experience.” said Shobhit Saran – Vice President, Health Plans, CitiusTech.

In its assessment, Everest Group highlighted CitiusTech's strong focus on AI-powered innovation, including investments in platforms such as CitiusTech.AI and CitiusTech Knewron, along with its capabilities across policy servicing, claims, care management, and quality programs, as well as its strategic partnerships ecosystem. The report also cited client feedback highlighting CitiusTech's technical expertise, healthcare domain knowledge, and client management approach as key differentiators.

“The convergence of rising cost pressures, evolving regulatory mandates, and the imperative to improve health outcomes is fundamentally reshaping digital transformation priorities across Payers,” said Priya Sahni, Vice President, Everest Group. “Health plans are accelerating investments in AI and Gen AI, emerging agentic AI, data modernization, cloud-native operating models, and interoperable data ecosystems to enhance operational efficiency and member experiences. CitiusTech has strengthened its position through healthcare-specific platforms such as CitiusTech.AI and CitiusTech Knewron, which enable AI-driven interoperability, intelligent automation, and enterprise data modernization. Combined with its strategic ecosystem partnerships - including enGen for care management, HealthEdge for core administration transformation, and AWS for Member360 solutions - as well as its deep healthcare domain expertise and engineering capabilities, these investments have contributed to its recognition as a Leader in Everest Group’s Healthcare Payer Digital Services PEAK Matrix^® Assessment 2026.”

The recognition underscores CitiusTech's continued focus on helping health plans accelerate digital transformation through healthcare-specific innovation, AI-led modernization, and measurable business and member outcomes.

Everest Group’s Healthcare Payer Digital Services PEAK Matrix^® Assessment 2026 report for CitiusTech can be accessed here.

For more information about CitiusTech's Healthcare Payer Digital Services offerings, to access the full assessment, or to speak with a CitiusTech expert, visit www.citiustech.com/market/payers or contact us.

About CitiusTech
CitiusTech is a leading digital and enterprise AI company for healthcare and life sciences organizations. We enable 140+ enterprises to build a human-first ecosystem that is efficient, effective, and equitable. Leveraging deep domain expertise and next-generation technologies including AI, Cloud, Data, and Intelligent Automation, we assist our clients to realize their vision, accelerate transformation, and achieve business outcomes. With 7,700+ healthcare technology professionals worldwide, CitiusTech powers digital innovation, business transformation, and industry-wide convergence through next-generation technologies, solutions, and products. Follow CitiusTech on X or LinkedIn.

Disclaimer
Licensed extracts taken from Everest Group’s PEAK Matrix^® Reports may be used by licensed third parties for use in their own marketing and promotional activities and collateral. Selected extracts from Everest Group’s PEAK Matrix^® reports do not necessarily provide the full context of our research and analysis. All research and analysis conducted by Everest Group’s analysts and included in Everest Group’s PEAK Matrix^® reports is independent and no organization has paid a fee to be featured or to influence their ranking. To access the complete research and to learn more about our methodology, please visit Everest Group PEAK Matrix^® Reports.