About Us Demos Knowledge Hub

About Us Demos Knowledge Hub


Cloud Practice: Cloud as Enabler for Healthcare
HomeHealthcare CloudCloud Practice: Cloud as Enabler for Healthcare
About Us Demos Knowledge Hub


Cloud Practice: Technical Ecosystem Expertise
HomeHealthcare CloudCloud Practice: Technical Ecosystem Expertise

About Us Demos Knowledge Hub


Cloud Native Engineering Expertise across the Healthcare Ecosystem (1/2)
HomeHealthcare CloudCloud Native Engineering Expertise across the Healthcare Ecosystem (1/2)
About Us Demos Knowledge Hub


Cloud Native Engineering Expertise across the Healthcare Ecosystem (2/2)
HomeHealthcare CloudCloud Native Engineering Expertise across the Healthcare Ecosystem (2/2)
Digital Engineering Success Stories
HomeDigital EngineeringDigital Engineering Success Stories

Value-driven engagement with a medical imaging conglomerate
12+ years
130+ engagements
- Developed a FHIR-based cloud imaging exchange solution that improved Radiologist collaboration
- Managed 2Bn Imaging scans
- Deployed a Zero footprint mobile viewer solution that increased Radiologist flexibility

Improve auto adjudication rate
using AI
18% improvement
~5M annual savings
- Developed an AI/ML model that could accurately classify a claim line as Approved or Denied
- Improved auto-adjudication rate from 72% to 90%

Mobile platform for
wellness management
Interoperability with EMR apps, medical devices and cloud-based healthcare apps
- Enabled rapid mobile solution design and development
- Leveraged standards-based solution to support extensibility to third party applications like Apple HealthKit and Google Fit

Success Story: Value-driven Engagement with a Medical Imaging Conglomerate
HomeDigital EngineeringSuccess Story: Value-driven Engagement with a Medical Imaging Conglomerate

Success Story: Improve Auto Adjudication Rate using AI
HomeDigital EngineeringSuccess Story: Improve Auto Adjudication Rate using AI

Success Story: Mobile Platform for Wellness Management
HomeDigital EngineeringSuccess Story: Mobile Platform for Wellness Management

About Us Demos Knowledge Hub

About Us Demos Knowledge Hub

About Us Demos Knowledge Hub

Data and Analytics Success Stories
HomeData and AnalyticsData and Analytics Success Stories

Survey analytics for patient loyalty and satisfaction
- CitiusTech team collaborated with the client’s team and mapped their patient data with their third-party market vendor’s dataset collected at household level
- Analyzed the dataset of 70 clusters and created simpler grouping of 6 consumer segments to create insights as per the strategic objectives
- Led to 15% increase in the net patient revenue

Operationalization of enterprise scale models for cost mgmt.
- The customer wanted to build and operationalize models for claims priority scoring, claim corrections and claim process automation
- CitiusTech’s solution enabled claims negotiators for faster processing, data-driven decision making and processing higher ROI claims on priority
- Led to 70% reduced time in manual matching

Guided AI/ML process
for SaMD
- Client engaged with CitiusTech to work on an enablement product for a guided AI/ML process
- CitiusTech built guided workflow for users on established industry best practices and regulatory standards promoting safe deployment of AI/ML in healthcare
- Led to reduced time, cost and burden of productization and commercialization of AI/ML models

Churn analysis using Google BigQuery and Looker
- Client wanted to design an attrition model using GCP AI/ML capabilities for their mobile app and identify the factors impacting the churn
- CitiusTech integrated data from Google Analytics and device logs into a combined dataset on BigQuery and developed AI/ML workbench to build ML models using multiple GCP services
- Processed 500+ GB of data in Nested Format
About Us Demos Knowledge Hub


Success Story: Survey Analytics for Patient Loyalty and Satisfaction
HomeData and AnalyticsSuccess Story: Survey Analytics for Patient Loyalty and Satisfaction
About Us Demos Knowledge Hub


Success Story: Operationalization of Enterprise Scale Models for Healthcare Cost Management
HomeData and AnalyticsSuccess Story: Operationalization of Enterprise Scale Models for Healthcare Cost Management

About Us Demos Knowledge Hub


Success Story: Guided AI/ML Process for SaMD
HomeData and AnalyticsSuccess Story: Guided AI/ML Process for SaMD

About Us Demos Knowledge Hub


Success Story: Churn Analysis using Google BigQuery and Looker
HomeData and AnalyticsSuccess Story: Churn Analysis using Google BigQuery and Looker

Consumer Experience and Engagement Solutions
HomeSalesforce CloudConsumer Experience and Engagement Solutions

Manufacturing and Serviceability Solutions
HomeSalesforce CloudManufacturing and Serviceability Solutions

Risk Evaluation and Mitigation Strategy (REMS)
HomeSalesforce CloudRisk Evaluation and Mitigation Strategy (REMS)

Integration Engineering: Offerings and Solutions
HomeImplementation ServicesIntegration Engineering: Offerings and Solutions

Implementation Services Success Stories
HomeImplementation ServicesImplementation Services Success Stories

Leading provider of revenue cycle management services
- Developed unattended bot to execute end-to-end process with robust security
- Ensured reusability to enable onboarding on other health plans
- Designed scalable solution to manage increase in volumes during peak period
- Decreased processing time by 40% and saved ~60+ FTE hours per day
- Improved Accuracy to 95%

Leading health
system
- Domain driven development built on microservices architecture a platform that facilitates discussions, insights, and project creation
- Collaborated analytical results and start off from where the analysis was left off
- A single platform that is capable to create data challenge events at larger scale for quantitative scientists
- Improved system availability from 98% to 99.5%

Leading healthcare service provider in US
- End to End interface management and one-stop shop including interaction with 3rd party vendor
- Exclusive ODC for EHR/PM sustenance and long-term feature development
- FHIR wrapper for AH marketplace APIs
- 3500+ interfaces managed
- 2400+ defects backlog cleared

Global biotechnology
corporation
- Developed a supply chain MDM platform
- Integrated supply chain data from GPO, ERP (Lawson) and EHRs
- Enriched reconciled data with 3rd party data to create golden record to drive analytics
- Developed dashboards and Analytics for Procurement