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AHIP Webinar

Digital Transformation: Adoption and Impact on Payers

Digital Transformation: Adoption and Impact on Payers

Aug 19, 2022 | 11.00 AM – 12.00 PM ET

With the spurring need for digital, the health care industry has a huge transformational opportunity to adopt a consumer-centric approach and improve healthcare outcomes. Health insurance providers are embracing digital disruption in multiple ways to achieve the goal of reduced cost, improved quality, and enhanced consumer experience. Payers, for example, are modernizing the core systems to bring in flexibility, and modularity and thereby increasing speed to market.

Another shift for payers is the adoption of modern data platforms enabling interoperability and real-time data exchange with consumers. Payers, by virtue of having access to a humongous amount of healthcare data, position themselves uniquely to use this “data as an asset” and provide insights for a personalized consumer experience. Thus, health insurance providers have a great prospect to establish a digital health ecosystem by connecting multiple stakeholders – providers, members, brokers, care managers, others – to provide a unified experience, enable streamlined care navigation, improve overall healthcare delivery and focus on strategic initiatives like Value Based Care and Health Equity.

Register for the webinar

Our Panelists

Sushma Akunuru

Sushma Akunuru

Vice President - Business Applications Development,
Independence Blue Cross

Rex Wallace V2

Rex Wallace

Principal, Rex Wallace Consulting and
Former Vice President – Integrated Member Experience,
Cambia Health Solutions

Luis Cerda

Luis Cerda

Star Ratings Consultant, Rex Wallace Consulting and
Former Medicare Stars Program Regional Director, Cigna

Eric H Schultz

Eric Schultz

Executive Vice President, CitiusTech and
Former CEO, Harvard Pilgrim Health Care
(Moderator)

Sushma Akunuru

Sushma Akunuru

Vice President - Business Applications Development,
Independence Blue Cross

Rex Wallace V2

Rex Wallace

Principal, Rex Wallace Consulting and
Former Vice President – Integrated Member Experience,
Cambia Health Solutions

Luis Cerda

Luis Cerda

Star Ratings Consultant, Rex Wallace Consulting and
Former Medicare Stars Program Regional Director, Cigna

Eric H Schultz

Eric Schultz

Executive Vice President, CitiusTech and
Former CEO, Harvard Pilgrim Health Care
(Moderator)

This panel discussion will cover following points to address digital transformation as a focus area:

  • What are the trends, needs and opportunities in the health insurance industry to mitigate the challenges and adopt new technology
  • Typical payer architecture for core applications, data & analytics, integration, and engagement
  • Technology initiatives for payers to enhance consumer experience, adopt modern architecture and reduce operational cost

Attendees will learn about:

  • Key technology transformation themes that health plans can focus on
  • Emerging technologies that can transform overall health plans’ ecosystem
  • Potential use-cases that can be enabled by adopting digital mindset – “next best action”