PARTNERSHIP MODEL

CitiusTech offers a flexible partnership model dictated by the specific needs of individual clients. Our key guiding principles in establishing partnership are:

• Create a long-term partnership framework – rather than a “project-based” relationship

• Establish dedicated delivery teams for each client – with full-time project managers and onsite / offsite team members

• Build client relationships in a phased manner – working on well defined / discreet projects with measurable outcomes

• Define and track key performance indicators – performance, quality, time and costs

• Establish strong communication and feedback mechanism to build a healthy working relationship between client and CitiusTech teams

• Share healthcare domain and technology knowledge / best practices with Clients team members and learn from their experiences

• Strive to consistently delivery high quality output on time

CitiusTech Engagement Model

Typically, a CitiusTech engagement begins with an interactive (onsite or web-based) partnership opportunity assessment and planning workshop, that helps detail the specific projects, timelines, resources and skills required for each of the 3 key phases in the partnership:

• Start Up Phase
  The activities in this phase are designed to lay the foundations for a high value lasting relationship. The objective is to select activities that can best validate the expected benefits of the relationship while maximizing the probability of success and learning for both sides. Examples of such activities include, migrating existing applications to newer technology platforms, testing specific software modules, developing targeted extensions to existing solutions or integration of partner solutions.
  This phase can last from a few weeks to three months.
   

• Ramp Up Phase:
  The objective of this phase is to scale the operations and achieve benefits identified in the Start Up phase. Projects are selected based on their ability to create a significant market impact for a client and improve end customer satisfaction. This phase involves scaling the team, the infrastructure and solidifying operating processes to create a seamless extended team. Examples of projects include building new modules, creating a mirrored development or testing team or establishing new business processes.
   

• Strategic Growth Phase:
  Based on the successes and learning from the first two phases, the objective of this phase is to create a fully integrated long-term delivery model. We can also explore other alternative long-term strategies including a build-operate-transfer (BOT) model, joint-ventures, etc.

Please click here, to obtain additional information on the outsourced assessment and planning workshop which can help customize the delivery model for your organization.